FAQs

WHEN WILL MY ORDER SHIP?

We follow a made to order model, which means as soon as you place your order, we will get to work producing it for you. For that reason, please allow 7-10 business days for US shipping. 

You will receive your tracking number via the email associated with your purchase once your product ships out. For any additional questions surrounding tracking please email info@relxntless.com

 

WHAT IS YOUR RETURN POLICY? 

We do not pre-print or keep inventory on any stock, so every piece is printed-on-demand. Since we do not hold inventory, we are unable to accept returns and swap out one piece of art for another, so we cannot provide refunds, credits, or replacements except in the event of damage prior to the product arriving with our valued customer.

 

DAMAGED ITEMS

In the event that a piece arrives damaged, we ask that a photo of the damaged unit is sent to our RELXNTLESS care team, and will produce and send a replacement at no charge. Replacement requests must be made within 14 days of receiving the order. After this period, we are unable to confirm the causes of the damage, and no replacements will be issued.

 

WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries email: info@relxntless.com

 

WHAT MATERIALS ARE USED FOR YOUR METAL SIGNS?

All our metal signs are made by Hand in the United States with 18 gauge steel. The signs are built to withstand the elements.

 

INCHES OR CENTIMETERS?

All pieces are in inches. Calculations are as follows:

24 (Inches) = 60.96 (Centimeters)

30 (Inches) = 76.2 (Centimeters)

36 (Inches) = 91.44 (Centimeters)

*Selected size is based on the maximum height or width of the sign depending on physical orientation.

 

HOW WILL MY ORDER BE SHIPPED? 

Most U.S. orders are shipped via FedEx.

 

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept Visa, MasterCard, Amex, Discover, Apple Pay, and PayPal.

 

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Email: info@relxntless.com

Open Mon.- Fri. 9:00 a.m.- 5:00 p.m. Eastern Time